AI Patient Calls for Cataract Providers
Every cataract patient informed. Every opportunity identified.
Teleop automatically calls cataract patients before their assessment appointment, explains their treatment pathway and lens options, and highlights patients who would like further discussion with your team.
How Teleop Identifies Opportunities Before Assessment
1
Patient receives a pre-assessment call
Teleop contacts patients before their assessment appointment and explains what cataract surgery involves and what options may be available.
2
Questions and interests are explored
Patients discuss their visual goals, lifestyle and any questions they may have about surgery or lens choices.
3
Potential interest is identified
Teleop highlights patients who may wish to discuss premium lens options further with the clinical team.
4
Clinic & patient summary
Before the appointment, the clinic and patient receive a structured summary, allowing conversations to start with context rather than discovery.
About
Teleop is an AI-powered patient engagement platform designed for ophthalmology clinics.Founded by Kumell Rizvi, a UK optometrist with extensive experience in cataract care and clinical leadership, Teleop was created to address a common challenge: patients often arrive at consultation without a clear understanding of their priorities, while clinicians have limited insight into what matters most to them.Through structured pre-consultation telephone conversations, Teleop identifies lifestyle priorities, visual goals and areas of interest, then generates concise clinician-ready summaries for the clinic team.The result is a more informed consultation, improved patient engagement and a clearer understanding of each patient’s needs before they attend the clinic.
Example Summary
Before consultation, Teleop conducts a structured telephone conversation with the patient and generates a concise summary for the clinic team. Key lifestyle priorities, visual goals and areas of interest are highlighted to help clinicians start consultations with greater context.Teleop can identify patients who may be interested in discussing premium lens options or private treatment pathways with the clinic team.
